CPSC recall 25-007, announced October 10, 2024, covers Droyd multi-purpose helmets (about 400 units). The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The notice reports no incidents. Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. Recall contact: call 800-333-3729, go to www.droyd.com/pages/safety-recall, or email support@droyd.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Model and serial number are located on the serial number label inside the helmet (e.g.
Which products are included?
This recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
Incidents and injuries
None reported
Official remedy
Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.
Product and sales details
- Brand
- Yongkang Xinhao Industry and Trade
- Manufacturer
- Yongkang Xinhao Industry and Trade Co. Ltd., of China
- Product type
- Helmets
- Recall number
- 25-007
- Units
- About 400
- Manufactured in
- China
- Sold at / sales period
- Online at Droyd.com from October 2023 through July 2024 for about $40.
- Importer
- Reyhee Group Inc., dba RGI Global, of Ontario, California
Recall contact information
Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
