RecalledRecall 25-701Published

Textron Specialized Vehicles Model Years 2022-2024 Arctic Cat Prowler Pro / Pro Crew and Tracker Off Road 800SX / 800SX Crew Side by Side Recreational Off Highway Vehicles (ROVs)

Textron Specialized Vehicles Expands Recall of Arctic Cat and Tracker Side by Side Recreational Off Highway Vehicles Due to Crash Hazard (Recall Alert)

Hazard
Crash
Units
About 7,000 units
Incidents
12 reports
Remedy
Repair

CPSC recall 25-701, announced October 17, 2024, covers Textron Specialized Vehicles Model Years 2022-2024 Arctic Cat Prowler Pro / Pro Crew and Tracker Off Road 800SX / 800SX Crew Side by Side Recreational Off Highway Vehicles (ROVs) (about 7,000 units). The vehicle can move when on an incline and "park" is displayed on the digital dash. The notice cites 12 incident reports. Consumers should immediately stop using the recalled vehicles and contact Textron Specialized Vehicles to schedule a free repair. Recall contact: call 800-279-2281, go to arcticcat.txtsv.com/owners/recalls, or email arcticcatwarranty@textron.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

Additional identifying details

Check the product label for these CPSC-listed model numbers: 800SX.

Which products are included?

This recall involves all model years 2022, 2023 and 2024 Arctic Cat Prowler Pro and Pro Crew and all model year 2022, 2023 and 2024 Tracker Off Road 800SX and 800SX Crew Side by Side Recreational Off Highway Vehicles. The two-seat and four-seat vehicles were sold in various colors. The Arctic Cats have a "Prowler Pro" decal on the front hood and the Tracker Off Road vehicles have an "800SX" decal just outside the driver and passage doors.

Confirm these details on the official CPSC notice

Why it was recalled

The vehicle can move when on an incline and "park" is displayed on the digital dash. This can allow the vehicle to roll away, posing a crash hazard.

Incidents and injuries

The firm has received 12 reports of vehicles moving while in the park position. No injuries have been reported.

Official remedy

Consumers should immediately stop using the recalled vehicles and contact Textron Specialized Vehicles to schedule a free repair. The repair kit will include a new shift cable bracket, shift sensor, and a decal to be placed at the dash display. The new shift sensor will allow the dash to display an "E" for shift error if "park" on the vehicle is not fully engaged. Customers will be directly notified to bring their vehicle to an authorized dealership to have the kit added at no cost. Textron is contacting all known purchasers directly.

Remedy type: Repair

Product and sales details

Manufacturer
Textron Specialized Vehicles, of Augusta, Georgia
Recall number
25-701
Units
About 7,000 (In addition, about 700 were sold in Canada) (Some of these ROVs were previously recalled on November 2023)
Manufactured in
United States
Sold at / sales period
The Arctic Cat Prowler Pro and Pro Crew was sold at Arctic Cat dealers nationwide from May 2022 through August 2023 for between $14,400 and $21,000. The Tracker Off Road 800SX and 800SX Crew was sold at Bass Pro Shops, Cabela's and Tracker dealers nationwide from March 2022 through August 2024 for between $14,400 and $21,000.

Recall contact information

Textron Specialized Vehicles at 800-279-2281 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at arcticcatwarranty@textron.com or online at https://arcticcat.txtsv.com/owners/recalls or https://www.trackeroffroad.com/recalls.html or at https://arcticcat.txtsv.com or https://www.trackeroffroad.com click on "Recalls" at the bottom of the page.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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