CPSC recall 24-708, announced November 2, 2023, covers Murf Electric Bikes Electric bicycles (about 9,000 units). The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider. The notice cites 1 incident report and 1 injury. Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Recall contact: call 888-855-0770, or go to www.murfrecall.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022
Confirm these details on the official CPSC noticeWhy it was recalled
The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider.
Incidents and injuries
The firm has received one report of a fall including one minor injury.
Official remedy
Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly.
Product and sales details
- Brand
- Murf Electric Bikes
- Product type
- E-bikes
- Recall number
- 24-708
- Units
- About 9,000
- Manufactured in
- China
- Sold at / sales period
- Murf's store in San Clemente, California, online at https://murfelectricbikes.com, and at bicycle stores nationwide from July 2017 through April 2022 for between $1,700 and $3,000.
- Importer
- Murf Electric Bikes LLC, of San Clemente, California
Recall contact information
Murf toll-free at 888-855-0770 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.murfrecall.com or https://murfelectricbikes.com and click on "Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
