CPSC recall 24-711, announced November 9, 2023, covers Polaris Industries Model Year 2023 RANGER XP 1000 NorthStar and XP 1000 NorthStar Crew Off-Road Vehicles (about 1,025 units). An improperly installed center brake line can cause the rear brake circuit to remain pressurized during operation, resulting in overheated brakes and reduced braking performance, posing fire and crash hazards. The notice cites 1 incident report. Consumers should immediately stop using the recalled vehicles and contact Polaris or an authorized Polaris dealer to schedule a free inspection, and repair if needed. Recall contact: call 800-765-2747, go to www.polaris.com, or email Owner.Connections@polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number and VIN are printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box.
Which products are included?
This recall involves certain VINs of Model Year 2023 RANGER XP 1000 NorthStar and XP 1000 NorthStar Crew vehicles. The RANGER vehicles were sold in the following colors: blue, brown, camouflage, graphite and white. They were sold in three and six-seat configurations and have "POLARIS" stamped on the front grille. The model number and VIN are printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box.
Confirm these details on the official CPSC noticeWhy it was recalled
An improperly installed center brake line can cause the rear brake circuit to remain pressurized during operation, resulting in overheated brakes and reduced braking performance, posing fire and crash hazards.
Incidents and injuries
Polaris has identified one report of fire and three reports of kinked brake lines. Polaris is not aware of any reports of crashes or injuries.
Official remedy
Consumers should immediately stop using the recalled vehicles and contact Polaris or an authorized Polaris dealer to schedule a free inspection, and repair if needed. Polaris has notified consumers to stop riding the vehicles and is contacting registered owners directly.
Product and sales details
- Brand
- Polaris Industries
- Manufacturer
- Polaris Industries Inc., of Medina, Minnesota
- Product type
- Off-road recreational vehicles
- Recall number
- 24-711
- Units
- About 1,025 (In addition, about 40 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Polaris dealers nationwide from June 2023 through September 2023 for between $27,900 and $37,700.
Recall contact information
Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
