CPSC recall 24-709, announced November 9, 2023, covers Textron Specialized Vehicles Model Year 2022 and 2023 Arctic Cat Prowler Pro / Pro Crew and Tracker Off Road 800SX / 800SX Crew Side by Side Recreational Off Highway Vehicles (ROVs) (about 6,800 units). The vehicle can move when on an incline and "park" is displayed on the digital dash. The notice cites 12 incident reports. Consumers should immediately stop using the recalled vehicles and contact Textron Specialized Vehicles to schedule a free repair. Recall contact: call 800-279-2281, go to arcticcat.txtsv.com/owners/recalls, or email arcticcatwarranty@textron.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: 800SX.
Which products are included?
This recall involves all model year 2022 and 2023 Arctic Cat Prowler Pro and Pro Crew and all model year 2022 and 2023 Tracker Off Road 800SX and 800SX Crew Side by Side Recreational Off Highway Vehicles. The two-seat and four-seat vehicles were sold in various colors. The Arctic Cats have a "Prowler Pro" decal on the front hood and the Tracker Off Road vehicles have an "800SX" decal just outside the driver and passenger doors.
Confirm these details on the official CPSC noticeWhy it was recalled
The vehicle can move when on an incline and "park" is displayed on the digital dash. This can allow the vehicle to roll away, posing a crash hazard.
Incidents and injuries
The firm has received 12 reports of vehicles moving while in the park position. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled vehicles and contact Textron Specialized Vehicles to schedule a free repair. The repair kit will include a new shift cable bracket, shift sensor, and a decal to be placed at the dash display. The new shift sensor will allow the dash to display an "E" for shift error if "park" on the vehicle is not fully engaged. Customers will be directly notified to bring their vehicle to an authorized dealership to have the kit added at no cost. Textron is contacting all known purchasers.
Product and sales details
- Manufacturer
- Textron Specialized Vehicles, of Augusta, Georgia
- Product type
- Off-road recreational vehicles
- Recall number
- 24-709
- Units
- About 6,800 (In addition, about 700 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- The Arctic Cat Prowler Pro and Pro Crew was sold at Arctic Cat dealers nationwide from May 2022 through August 2023 for between $14,400 and $21,000. The Tracker Off Road 800SX and 800SX Crew was sold at Bass Pro Shops, Cabela's and Tracker dealers nationwide from March 2022 through August 2023 for between $14,400 and $21,000.
Recall contact information
Textron Specialized Vehicles at 800-279-2281 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at arcticcatwarranty@textron.com or online at https://arcticcat.txtsv.com/owners/recalls or https://www.trackeroffroad.com/recalls.html or at https://arcticcat.txtsv.com or https://www.trackeroffroad.com click on "Recalls" at the bottom of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
