CPSC recall 24-235, announced May 16, 2024, covers Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges (about 203,000 units). Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. The notice cites 212 incident reports and 8 injuries. Contact Electrolux or register online to participate in the recall. Recall contact: call 888-845-8226, go to www.ema-recall.com/potentiometer, or email potentiometerrecall@electrolux.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The brand name, model, and serial number for each unit are located on the frame of the drawer at the bottom of the unit when the drawer is opened.
Which products are included?
This recall reannouncement involves Frigidaire, Frigidaire Gallery, Frigidaire Professional, and Kenmore Elite smooth-top electric ranges. The smooth-top electric ranges have rear panel rotary knobs and digital displays. They were sold in the following colors: white, bisque, black and stainless steel. The brand name, model, and serial number for each unit are located on the frame of the drawer at the bottom of the unit when the drawer is opened. The following models and serial numbers are included in the recall: Rose Pink, Light Pink, Pure White, Falcon Gray and Green Mist, with Light Blue, Navy, Peacock Blue, Gray Frigidaire Models Model Numbers FEFBZ90GC* FEFLMC55GC* FEFLZ87GC* GLEF396AB* GLEF396AQ* GLEF396AS* GLEF396CQ* GLEF396CS* GLEFM397DB* GLEFM397DQ* GLEFM397DS* GLEFM97FPB* GLEFM97FPW* GLEFM97GPB* GLEFM97GPW* LEEFM389FE* PLEF398AC* PLEF398CC* PLEF398DC* PLEFM399DC* PLEFMZ99EC* PLEFMZ99GC* PLEFZ398EC* PLEFZ398GC* Frigidaire Serial Numbers Serial Number Range VF122xxxxx - VF334xxxxx Kenmore Elite Models Model Numbers 790.990121* 790.990131* 790.990141* 790.990191* Kenmore Elite Serial Numbers Serial Number Range VF122xxxxx - VF334xxxxx
Confirm these details on the official CPSC noticeWhy it was recalled
Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. This poses fire and burn hazards to consumers.
Incidents and injuries
Since the recall was announced in August 2009, Electrolux has received at least 212 reports of the ranges behaving erratically, including 14 reports of fires and eight reports of injuries involving burns to hands or arms, as well as smoke inhalation.
Official remedy
Contact Electrolux or register online to participate in the recall. Based on the serial number, it will be determined if consumers have a range that can be repaired or not. Consumers with impacted ranges should contact Electrolux for steps to avoid a burn injury, including not leaving anything on the range when it is not in use. If the range is repairable, a free inspection and repair will be scheduled. If the range is not repairable, consumers will receive a refund in the form of a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their recalled range, once they have submitted proof of purchase of a new range and the haul-away fee paid. Electrolux may reimburse haul-away fees over $60 when consumers provide receipts or other documentation showing paid haul-away fees.
Product and sales details
- Brand
- Frigidaire and Kenmore Smooth-top Freestanding
- Manufacturer
- Electrolux Home Products Inc., of Charlotte, North Carolina
- Product type
- Ranges & stoves
- Recall number
- 24-235
- Units
- About 203,000 (The ranges were previously recalled in August 2009)
- Manufactured in
- United States
- Sold at / sales period
- Sears and independent appliance stores nationwide from June 2001 through August 2009 for between $1,000 and $2,500.
Recall contact information
Electrolux Group toll-free at 888-845-8226 from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at potentiometerrecall@electrolux.com or online at https://www.ema-recall.com/potentiometer or www.potentiometerrecall.com or www.frigidaire.com and click on "Recall Information" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
