Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
FFGC3026SS36-INCHFFGC3626SSThe model number and serial number are located on a label on the underside of the unit.
Why it was recalled
Plastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard.
Incidents and injuries
Electrolux has received 63 reports of the control knobs cracking or breaking, including one minor injury from a gas leak and one report of fire.
Official remedy
Consumers should immediately stop using the recalled cooktops, check for plastic control knobs with a black shaft and contact Electrolux Group for a free set of replacement knobs. Consumers can continue to use knobs with a chrome-colored shaft. The firm is contacting known purchasers directly.
Product and sales details
- Manufacturer
- Electrolux Home Products Inc., of Charlotte, North Carolina
- Recall number
- 23-269
- Units
- About 215
- Manufactured in
- China, Thailand
- Sold at / sales period
- Lowe's, The Home Depot, and other independent appliance stores nationwide from March 2016 through April 2022 for about $1,000.
- Importer
- Electrolux Home Products Inc., of Charlotte, North Carolina
Frigidaire Stainless-Steel 30-inch 4 Burner and 36-inch 5 Burner Gas Cooktops
Recall contact information
Online at www.Cooktopknobrecall.com or online at www.Frigidaire.com and click "Recall Information" under the "Owner Support" tab at the top of the homepage or under Customer Service at the bottom of the homepage for more information or by phone at 800-314-3998 Monday through Friday from 8:30 a.m. to 8 p.m. ET or via email at cooktopknobrecall@electrolux.com.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.