CPSC recall 23-269, announced August 31, 2023, covers Electrolux Home Products Frigidaire Stainless-Steel 30-inch 4 Burner and 36-inch 5 Burner Gas Cooktops (about 215 units). Plastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard. The notice cites 63 incident reports and 1 injury. Consumers should immediately stop using the recalled cooktops, check for plastic control knobs with a black shaft and contact Electrolux Group for a free set of replacement knobs. Recall contact: call 800-314-3998, go to www.Cooktopknobrecall.com, or email cooktopknobrecall@electrolux.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model number and serial number are located on a label on the underside of the unit.
Which products are included?
This recall involves all Frigidaire Stainless-Steel 30-inch 4 Burner Gas Cooktops (model FFGC3026SS) and Frigidaire Stainless-Steel 36-inch 5 Burner Gas Cooktops (model FFGC3626SS) with control knobs with black shafts. The model number and serial number are located on a label on the underside of the unit. The cooktops have "FRIGIDAIRE" on the front, lower left corner. The following serial numbers are included in this recall: Model Numbers Serial Numbers FFGC3026SS 1F00590006 through 1F11090155 3F53705075 through 3F01309052 FFGC3626SS 1F00590020 through 1F10390342 3F53703455 through 3F00806110 To determine whether their cooktop is included in the recall, consumers should visit www.cooktopknobrecall.com and input the model and serial number.
Confirm these details on the official CPSC noticeWhy it was recalled
Plastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard.
Incidents and injuries
Electrolux has received 63 reports of the control knobs cracking or breaking, including one minor injury from a gas leak and one report of fire.
Official remedy
Consumers should immediately stop using the recalled cooktops, check for plastic control knobs with a black shaft and contact Electrolux Group for a free set of replacement knobs. Consumers can continue to use knobs with a chrome-colored shaft. The firm is contacting known purchasers directly.
Product and sales details
- Manufacturer
- Electrolux Home Products Inc., of Charlotte, North Carolina
- Product type
- Ranges & stoves
- Recall number
- 23-269
- Units
- About 215
- Manufactured in
- China, Thailand
- Sold at / sales period
- Lowe's, The Home Depot, and other independent appliance stores nationwide from March 2016 through April 2022 for about $1,000.
- Importer
- Electrolux Home Products Inc., of Charlotte, North Carolina
Recall contact information
Online at www.Cooktopknobrecall.com or online at www.Frigidaire.com and click "Recall Information" under the "Owner Support" tab at the top of the homepage or under Customer Service at the bottom of the homepage for more information or by phone at 800-314-3998 Monday through Friday from 8:30 a.m. to 8 p.m. ET or via email at cooktopknobrecall@electrolux.com.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
