Recall #24-235 · Published May 16, 2024
Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges
CPSC published a recall notice for Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges from Frigidaire and Kenmore Smooth-top Freestanding on May 16, 2024. CPSC identifies this hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. This poses fire and burn hazards to consumers. The official remedy states: Contact Electrolux or register online to participate in the recall. Based on the serial number, it will be determined if consumers have a range that can be repaired or not. Consumers with impacted ranges should contact Electrolux for steps to avoid a burn injury, including not leaving anything on the range when it is not in use. If the range is repairable, a free inspection and repair will be scheduled. If the range is not repairable, consumers will receive a refund in the form of a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their recalled range, once they have submitted proof of purchase of a new range and the haul-away fee paid. Electrolux may reimburse haul-away fees over $60 when consumers provide receipts or other documentation showing paid haul-away fees.
Why it was recalled
Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. This poses fire and burn hazards to consumers.
Official remedy
Contact Electrolux or register online to participate in the recall. Based on the serial number, it will be determined if consumers have a range that can be repaired or not. Consumers with impacted ranges should contact Electrolux for steps to avoid a burn injury, including not leaving anything on the range when it is not in use. If the range is repairable, a free inspection and repair will be scheduled. If the range is not repairable, consumers will receive a refund in the form of a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their recalled range, once they have submitted proof of purchase of a new range and the haul-away fee paid. Electrolux may reimburse haul-away fees over $60 when consumers provide receipts or other documentation showing paid haul-away fees.
- Recall published
- May 16, 2024
- Units
- About 203,000 (The ranges were previously recalled in August 2009)
- Sold at / sales period
- Sears and independent appliance stores nationwide from June 2001 through August 2009 for between $1,000 and $2,500.