Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
AWS-30AWD-30AWS-30-BSAWD-30-BSAWSS-30AWDS-30The serial number and the manufacturing date in YYYYMMDD format are printed on a white label located inside the right side of the oven.
Why it was recalled
The oven door hinge can dislodge, releasing the spring, which can damage or break through the door trim, posing an impact injury hazard to consumers.
Incidents and injuries
The firm has received 95 reports of incidents of the door spring releasing or breaking through the top of the oven door. One minor injury has been reported.
Official remedy
Consumers should immediately stop using the recalled ovens until the oven door is repaired. Contact ZLINE to obtain a free replacement door and instructions on replacing it. Consumers can register online at https://zlinekitchen.com/recalls-walloven to begin the repair process. Consumers who require physical assistance may request a service visit. ZLINE is contacting all purchasers directly.
Product and sales details
- Recall number
- 24-226
- Units
- About 5,000
- Manufactured in
- China
- Sold at / sales period
- Best Buy, Lowe's, The Home Depot and The Range Hood Store nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com and www.wayfair.com from December 2020 through September 2022 for between $1,900 and $3,950.
- Importer
- ZLINE Kitchen and Bath, of Reno, Nev.
ZLINE Wall Ovens
Recall contact information
ZLINE toll-free at 833-256-3603 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at awrecall@zlinekitchen.com, or online at https://zlinekitchen.com/recalls-walloven or at https://zlinekitchen.com and click on "Recalls" on the bottom of the page and then "Product Recalls" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.