Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
RG30RGS-30RGB-30RG36RGS-36RGB-36RG48RGS-48RGB-48The model number is printed on a label on the back of the range.
Why it was recalled
The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning.
Incidents and injuries
Before the recall, ZLINE received 44 reports of carbon monoxide emission, including three reports of consumers seeking medical attention. After the recall was announced, ZLINE received 131 reports that the repair was not completed successfully and that the ranges were still emitting dangerous levels of carbon monoxide.
Official remedy
These ranges were recalled in January 2023, and consumers were offered a repair. ZLINE is expanding the remedies available to consumers to also include a replacement range or a refund. All consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. Consumers who have received a repair are being contacted directly by ZLINE with additional information and about the offer of an inspection, a replacement range or a refund. Consumers who have not yet scheduled a repair as part of the recall should contact ZLINE for information regarding available remedies. Consumers may continue to use the range tops which are unaffected by the issue.
Product and sales details
- Brand
- ZLINE 30-inch
- Recall number
- 24-028
- Units
- About 30,000
- Manufactured in
- China
- Sold at / sales period
- Best Buy, Lowe's, The Home Depot and The Range Hood Store stores nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com and www.wayfair.com. The gas ranges were sold from February 2019 through December 2022 for between $2,300 and $6,900.
- Importer
- ZLINE Kitchen and Bath, of Reno, Nev.
ZLINE 30-inch, 36-inch and 48-inch RG gas ranges
Recall contact information
ZLINE toll-free at 833-226-1400 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at rgrecall@zlinekitchen.com or online at www.zlinekitchen.com/recalls or www.zlinekitchen.com and click on the banner at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.