CPSC recall 24-033, announced November 30, 2023, covers Knob-control electric radiant cooktops, model GE JP3030 (about 11,000 units). The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers. The notice cites 83 incident reports. Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. Recall contact: call 877-261-1509, or go to geappliances.com/ge/recall/jp3030-cooktop-2023.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
UPC or product codes
084691809609084691809074084691809081The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.
Which products are included?
This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.
Confirm these details on the official CPSC noticeWhy it was recalled
The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.
Incidents and injuries
GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the "off" position. No injuries have been reported.
Official remedy
Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.
Product and sales details
- Brand
- Knob-control electric radiant
- Manufacturer
- Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky
- Product type
- Ranges & stoves
- Recall number
- 24-033
- Units
- About 11,000
- Manufactured in
- United States
- Sold at / sales period
- Major home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.
Recall contact information
GE Appliances toll-free at 877-261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://geappliances.com/ge/recall/jp3030-cooktop-2023 or https://www.geappliances.com/ and click on the "JP3030 Cooktop Recall Information" button at the bottom of the webpage.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
