Recall #22-117 · Published April 14, 2022

GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel

GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard

CPSC published a recall notice for GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel from GE- Free-Standing French Door on April 14, 2022. CPSC identifies this hazard: The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer. The official remedy states: Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.

Recalled GE refrigerator
Recalled GE refrigerator
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

GFE26JYMKFFSGFE26JYMNFFSGNE27EYMKFFSGNE27EYMNFFSGNE27JYMKFFSGNE27JYMNFFS
Additional identifying details

The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment.

Why it was recalled

The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.

Incidents and injuries

The firm has received 71 reports of the freezer drawer handle detaching, resulting in 37 reported injuries, including three serious fall injuries.

Official remedy

Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.

Remedy type: Repair

Product and sales details

Recall number
22-117
Units
About 155,000 (In addition, about 2,300 were sold in Canada)
Manufactured in
Mexico
Sold at / sales period
The Home Depot, Lowe's, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model.
Importer
GE Appliances, a Haier company, of Louisville, Kentucky

GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel

Recall contact information

GE Appliances toll-free at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ or www.geappliances.com and click on "Recall Information" at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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