CPSC recall 22-117, announced April 14, 2022, covers GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel (about 155,000 units). The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer. The notice cites 71 incident reports and 37 injuries. Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. Recall contact: call 888-345-4671, or go to www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment.
Which products are included?
This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide. The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.
Confirm these details on the official CPSC noticeWhy it was recalled
The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
Incidents and injuries
The firm has received 71 reports of the freezer drawer handle detaching, resulting in 37 reported injuries, including three serious fall injuries.
Official remedy
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.
Product and sales details
- Brand
- GE- Free-Standing French Door
- Product type
- Refrigerators, Freezers
- Recall number
- 22-117
- Units
- About 155,000 (In addition, about 2,300 were sold in Canada)
- Manufactured in
- Mexico
- Sold at / sales period
- The Home Depot, Lowe's, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model.
- Importer
- GE Appliances, a Haier company, of Louisville, Kentucky
Recall contact information
GE Appliances toll-free at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ or www.geappliances.com and click on "Recall Information" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
