CPSC recall 16-265, announced September 15, 2016, covers GE Profile™ top-loading clothes washers (about 222,000 units). An electrical component in the washers can overheat, posing a fire hazard. The notice cites 71 incident reports. Consumers should immediately unplug and stop using the recalled washers and contact GE Appliances for a free repair. Recall contact: call 877-830-9732, or go to www.geappliances.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number is located on the rear cover of the washer's backsplash, above the water valve connections.
Which products are included?
The recall involves three models of GE Profile high-efficiency top-loading clothes washers. The washers come in gold, gray and white and measure about four cubic feet. "GE Profile" is printed on the front of the washers. The model number is located on the rear cover of the washer's backsplash, above the water valve connections. Recalled washers have the following model and serial number ranges: Brand Model Serial Number GE Profile WPGT9350 WPGT9360 WPGT9150 All serial numbers included
Confirm these details on the official CPSC noticeWhy it was recalled
An electrical component in the washers can overheat, posing a fire hazard.
Incidents and injuries
GE Appliances has received 71 reports of internal washer components burning or catching fire, including three reports of fires resulting in about $129,000 in property damage. No injuries have been reported
Official remedy
Consumers should immediately unplug and stop using the recalled washers and contact GE Appliances for a free repair.
Product and sales details
- Brand
- GE Profile top-loading
- Manufacturer
- GE Appliances, of Louisville, Ky.
- Product type
- Washing machines
- Recall number
- 16-265
- Units
- About 222,000 (in addition, about 450 were sold in Canada)
- Manufactured in
- South Korea
- Sold at / sales period
- Best Buy, Lowe's, Sears, The Home Depot and other stores nationwide from June 2003 through October 2011 for between $900 and $1,400.
- Importer
- GEA Products, L.P., of Louisville, Ky.
GE Profile™ top-loading clothes washers
CPSC product type: Washing Machines
Recall contact information
GE Appliances toll-free at 877-830-9732 between 8 a.m. and 5 p.m. ET Monday through Friday or online at www.geappliances.com and click "Recall Information" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
