CPSC recall 23-704, announced October 27, 2022, covers Global Furniture (Zhejiang) Amazon Basics Executive Desk Chairs (about 11,400 units). The chairs' leg base can break, posing fall and injury hazards. The notice cites 13 incident reports. Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Recall contact: call 888-871-7108, or go to www.amazonexecutivechairrecall.expertinquiry.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves the Amazon Basics Executive Desk Chair. The upholstered swivel chair was sold in black, brown and white and has padded armrests and five legs with rolling casters. The chair can be adjusted for seat height and backrest tilt. Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall.
Confirm these details on the official CPSC noticeWhat to look for
- When sold
- September 2021 through April 2022
- Where sold
- Amazon, among the sellers the notice names
- Price paid
- $103 to $170
Why it was recalled
The chairs' leg base can break, posing fall and injury hazards.
Incidents and injuries
Amazon has received 13 reports of chair leg bases breaking, including one report of a minor shoulder injury.
Official remedy
Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair's leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will be issued a full refund to a valid payment method in the consumer's Amazon wallet or an Amazon gift card. Amazon is contacting all known purchasers directly.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-871-7108, or go to www.amazonexecutivechairrecall.expertinquiry.com.
- Get the remedy. This recall offers a refund. The notice says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Global Furniture (Zhejiang)
- Manufacturer
- Global Furniture (Zhejiang) Co. Ltd., of China
- Product type
- Chairs & stools
- Recall number
- 23-704
- Units
- About 11,400
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com from September 2021 through April 2022 for between $103 and $170.
- Importer
- Amazon.com Services LLC, of Seattle, Washington
This recall in context
Compared with the 129 chair recalls in this index, as of October 31, 2026.
- Size
- 11,400 units: the 50th-largest of 119 chair recalls that state a unit count. The median is 7,000 units.
- Hazard
- Fall: named in 86 of 129 chair recalls, the most common hazard among them.
- Remedy
- Refund: offered in 41 of 129 chair recalls, the most common remedy.
- Time on sale
- 8 months. Recalled 6 months after the last month of sales the notice gives.
Recall contact information
Amazon toll-free at 888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.amazonexecutivechairrecall.expertinquiry.com/ for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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