CPSC recall 21-707, announced November 12, 2020, covers Zinus metal bunk beds (about 26,000 units). The welds that secure the upper bunk can come apart, causing the upper bunk to collapse, posing fall and injury hazards. The notice cites 13 incident reports. Consumers should immediately stop using the recalled upper bunk and contact the firm for instructions on receiving a free repair kit with reinforcement brackets or a full refund. Recall contact: call 800-613-1225, go to www.zinus.com, or email retrofit@zinusinc.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number is printed on a label on the horizontal bar of the guard rail of the upper bunk.
Which products are included?
This recall involves three models of Zinus' metal bunk beds. The OPLBB model is a black twin-over-twin bed whose bed posts have a square cross section. The RPBB model is a blue twin-over-twin bed whose bed posts have a circular cross section. The NTBB model is a gray twin-over-full bed whose bed posts have a circular cross section. All models have ladders built into both the head and foot of the bed. The model number is printed on a label on the horizontal bar of the guard rail of the upper bunk.
Confirm these details on the official CPSC noticeWhat to look for
- Where to look
a label on the horizontal bar of the guard rail of the upper bunk
(the notice’s words)- When sold
- December 2016 through January 2020
- Where sold
- Amazon, Walmart, Wayfair, Overstock, and The Home Depot, among the sellers the notice names
- Price paid
- $90 to $240
Why it was recalled
The welds that secure the upper bunk can come apart, causing the upper bunk to collapse, posing fall and injury hazards.
Incidents and injuries
The firm has received 13 reports of the bunk bed welds coming apart including three reports of multiple welds simultaneously failing. Of the 13 reports received, three resulted in bumps and bruises after the consumer fell to the floor from the upper bunk when the welds failed.
Official remedy
Consumers should immediately stop using the recalled upper bunk and contact the firm for instructions on receiving a free repair kit with reinforcement brackets or a full refund. Zinus is contacting all purchasers directly.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 800-613-1225, go to www.zinus.com, or email retrofit@zinusinc.com.
- Get the remedy. This recall offers a refund or a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Zinus
- Product type
- Beds
- Recall number
- 21-707
- Units
- About 26,000
- Manufactured in
- China
- Sold at / sales period
- Online at www.amazon.com, www.walmart.com, www.wayfair.com, www.overstock.com, www.homedepot.com and www.zinus.com from December 2016 through January 2020 for between $90 and $240.
- Importer
- Zinus Inc., of Tracy, Calif., Zinus Inc., of Republic of Korea
- Distributor
- Amazon, of Seattle, Wash.
This recall in context
Compared with the 116 bed recalls in this index, as of October 31, 2026.
- Size
- 26,000 units: the 17th-largest of 82 bed recalls that state a unit count. The median is 3,250 units.
- Hazard
- Fall: named in 30 of 116 bed recalls.
- Remedy
- Refund: offered in 12 of 116 bed recalls. Repair: offered in 31 of 116 bed recalls, the most common remedy.
- Brand history
- Zinus is named in 2 CPSC notices in this index, from 2020 to 2023. This recall is the earliest. 2 of them are bed recalls.
- Time on sale
- About 3 years. Recalled 10 months after the last month of sales the notice gives.
Recall contact information
Zinus at 800-613-1225 from 8:30 a.m. to 4:30 p.m. PT Monday through Friday, email at retrofit@zinusinc.com or online at www.zinus.com and click on “Bunk Bed Recall” under the Support category for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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