CPSC recall 22-711, announced November 18, 2021, covers Amazon.com Services AmazonBasics Memory Foam Mattresses (about 15,300 units). The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. The notice reports no incidents. Amazon is contacting all purchasers to arrange for direct shipment of a cover for consumers to place over the mattresses that will bring the mattresses into compliance, free of charge. Recall contact: call 877-444-3765, or go to www.amazonmattressrecall.expertinquiry.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The mattresses are white with "amazonbasics" printed on the foot panel and have a white federal label with "Amazon.com Services Inc." identified as the importer.
Which products are included?
The recall involves AmazonBasics Memory Foam Mattresses in 10" and 12" sizes. The recalled mattresses were manufactured in twin, full, queen, king and California king sizes. The mattresses are white with "amazonbasics" printed on the foot panel and have a white federal label with "Amazon.com Services Inc." identified as the importer.
Confirm these details on the official CPSC noticeWhat to look for
- Where to look
the foot panel
(the notice’s words)- When sold
- April 2020 through March 2021
- Where sold
- Amazon, among the sellers the notice names
- Price paid
- $150 to $450
Why it was recalled
The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
Incidents and injuries
None reported
Official remedy
Amazon is contacting all purchasers to arrange for direct shipment of a cover for consumers to place over the mattresses that will bring the mattresses into compliance, free of charge.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call 877-444-3765, or go to www.amazonmattressrecall.expertinquiry.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Amazon.com Services
- Product type
- Mattresses
- Recall number
- 22-711
- Units
- About 15,300
- Manufactured in
- Malaysia
- Sold at / sales period
- Amazon.com from April 2020 through March 2021 for between $150 and $450.
- Importer
- Amazon.com Services LLC, of Seattle, Washington
This recall in context
Compared with the 90 mattress recalls in this index, as of October 31, 2026.
- Size
- 15,300 units: the 24th-largest of 83 mattress recalls that state a unit count. The median is 2,300 units.
- Hazard
- Fire: named in 61 of 90 mattress recalls, the most common hazard among them.
- Remedy
- Repair: offered in 31 of 90 mattress recalls. The most common is refund (32).
- Brand history
- Amazon.com Services is named in 5 CPSC notices in this index, from 2021 to 2026. This recall is the earliest. 2 of them are mattress recalls.
- Time on sale
- 12 months. Recalled 8 months after the last month of sales the notice gives.
Recall contact information
Amazon Toll-free at 877-444-3765 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at www.amazonmattressrecall.expertinquiry.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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