CPSC recall 22-718, announced January 28, 2022, covers Matrix T1 and T3 Series Commercial Treadmills (about 19,900 units). The power cord can become loose from the treadmill's power socket, posing a fire hazard. The notice cites 58 incident reports. Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Recall contact: call 866-218-3674, go to matrixfitness.com/us/eng/safety-notices, or email reworks@johnsonfit.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket.
Which products are included?
This recall involves the Matrix Fitness T1X, T1xe, T3x and T3xh treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is comprised of the letters TM, a three-digit model number, the manufacture date in YY/MM format, followed by a five-digit serial. The recalled treadmills were manufactured from January 2009 through January 2018. The treadmills with the following serial numbers are included in this recall: MODEL NAME SERIAL NUMBER RANGES T1x/T1xe TM5070901##### through TM5071210##### T3x/T3xe TM5090901##### through TM5091311##### T1x/T1xe TM5141006##### through TM5141101##### T1x/T1xe TM5221105##### through TM5221801##### T3x/T3xe TM5231006##### through TM5231801##### T3xh TM5261412##### through TM5261801#####
Confirm these details on the official CPSC noticeWhy it was recalled
The power cord can become loose from the treadmill's power socket, posing a fire hazard.
Incidents and injuries
Matrix Fitness has received 58 reports of the treadmill's power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported.
Official remedy
Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.
Product and sales details
- Product type
- Exercise equipment
- Recall number
- 22-718
- Units
- About 19,900 (In addition, about 17 in Canada)
- Manufactured in
- China, Taiwan
- Sold at / sales period
- Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com from August 2009 through October 2020 for between $3,400 and $8,900.
- Importer
- Johnson Health Tech North America Inc., of Cottage Grove, Wisc.
Recall contact information
Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at reworks@johnsonfit.com, or online at https://matrixfitness.com/us/eng/safety-notices or at www.matrixfitness.com and click on "Safety Notices" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
