CPSC recall 22-003, announced October 6, 2021, covers ElliptiGO Arc bicycles (about 3,800 units). The bicycle frame can break while riding, posing fall and injury hazards to the user. The notice cites 12 incident reports and 6 injuries. Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. Recall contact: call 888-551-0117, go to www.elliptigo.com, or email info@elliptigo.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components.
Confirm these details on the official CPSC noticeWhy it was recalled
The bicycle frame can break while riding, posing fall and injury hazards to the user.
Incidents and injuries
ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.
Official remedy
Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
Product and sales details
- Brand
- ElliptiGO
- Product type
- Bicycles & components
- Recall number
- 22-003
- Units
- About 3,800 (In addition, about 31 were sold in Canada)
- Manufactured in
- Taiwan
- Sold at / sales period
- Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500.
- Importer
- ElliptiGO Inc., of Solana Beach, Calif.
Recall contact information
ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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