Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
UPC or product codes
752370060107752370064501Which products are included?
This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.
Confirm these details on the official CPSC noticeWhy it was recalled
Wood stored under the unit can ignite, posing a fire hazard.
Incidents and injuries
Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.
Product and sales details
- Brand
- Real Flame
- Product type
- Fire pits
- Recall number
- 21-763
- Units
- About 700 (In addition, about 81 in Canada)
- Manufactured in
- China
- Sold at / sales period
- Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
- Importer
- Real Flame Co. Inc., of Racine, Wis.
Recall contact information
Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.