Brand

Real Flame recalls

2 official CPSC notices naming Real Flame, 2011–2021, across grills & fireplaces, covering at least 100,700 units. The most recent: Real Flame Arroyo and Hideaway Wood Burning Fire Pits, July 15, 2021.

Real Flame fire pit recalls

One notice where the recalled product is a fire pit.

All fire pit recalls

Other Real Flame recalls

Real Flame notices outside the product types above.

New11-338Grills & Fireplaces

Real Flame Pourable Gel Fuel Bottles

The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.

  • Fire
  • Burn
  • About 100,000 units
  • No incidents reported
  • Refund
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Real Flame recalls at a glance

recall notices
2
units recalled, at least
100,700
incident reports
1

Totals add up the figures the notices state, counting a reannounced or restated recall once. A notice that gives no number adds nothing.

Product types
Fire pits (1)
Hazards identified
Fire, Burn
Latest notice
July 15, 2021
Earliest notice
September 28, 2011

What the Real Flame recall notices say

Counted across all 2 notices on file as of October 31, 2026. Each line says how many notices it rests on.

Where they were sold

Amazon (1), Crate & Barrel (1), JCPenney (1), Meijer (1), and Sears (1) are the stores named most often in the 2 notices that say where Real Flame products were sold. Both notices mention online sales.

What buyers paid

The 2 notices that give a price range from $10 to $700. Half of them name a price of $355 or less.

How long they were on sale

By the 2 notices that give sale dates, half the products were on sale for 19 months or less; the longest for 2.5 years. Half the recalls came within 20 months of the first sale; the other half reached products that had been on sale longer.

How the notices identify affected units

None of the 2 notices lists model numbers. They name UPC codes in 1.

Where they were made

China (1) and United States (1), in the 2 notices that name a manufacturing country.

Real Flame recall phone numbers and websites

The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.

Real Flame recall questions

How many Real Flame recalls are there?

As of October 31, 2026, CPSC has published 2 recall notices naming Real Flame consumer products between 2011 and 2021, covering at least 100,700 units.

Has Real Flame had a recall in 2026?

No. As of October 31, 2026, CPSC has published no recall notice naming Real Flame consumer products in 2026. The most recent was announced July 15, 2021 (CPSC 21-763).

What products has Real Flame recalled?

Fire pits (1) and 1 other notice.

What is the largest Real Flame recall?

“Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards” (CPSC 11-338), announced September 28, 2011: about 100,000 units.

How do I check if my Real Flame product is recalled?

None of the 2 notices here lists model numbers, so compare your product with the name, photos, sale dates and any codes each notice gives. No match is not proof that a product is safe.

How do I contact Real Flame about a recall?

Each notice names its own recall contact; the contacts for every Real Flame notice are listed on this page. For the most recent one, Real Flame Arroyo and Hideaway Wood Burning Fire Pits (CPSC 21-763), call 800-654-1704 and go to www.realflame.com.

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