Recall #11-338 · Published September 28, 2011

Real Flame Pourable Gel Fuel Bottles

Real Flame Recalls Pourable Gel Fuel Due to Burn and Flash Fire Hazards

CPSC published a recall notice for Real Flame Pourable Gel Fuel Bottles from Real Flame on September 28, 2011. CPSC identifies this hazard: The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal. The official remedy states: Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.

Real Flame Pourable Gel Fuel Bottles
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited.

Which products are included?

This recall involves pourable gel fuels sold in 29.9-ounce and 29.98-ounce, one-quart clear plastic bottles and sold with or without citronella oil. The label on the container has a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The fuel is poured into a stainless steel cup in the center of ceramic firepots or other decorative lighting devices and ignited. The following products are affected by this recall: Size Model Number SKU 29.9 ounce 2164 752-370012641 1 QT 2164 752-370012641 29.98 ounce with Citronella 2165 752-370021658

Confirm these details on the official CPSC notice

Why it was recalled

The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.

Incidents and injuries

None reported

Official remedy

Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.

Remedy type: Refund

Product and sales details

Recall number
11-338
Units
About 100,000 bottles
Manufactured in
United States
Sold at / sales period
Target.com, Meijer.com, JCPenney.com, Sears.com, Amazon.com and Realflame.com from January 2009 through August 2011 for between $10 and $13.
Distributor
Real Flame, of Racine, Wis.

Real Flame Pourable Gel Fuel Bottles

CPSC product type: Gel Fuels

Recall contact information

Consumer Contact: For additional information, contact Real Flame toll-free at (866) 918-8766 between 8 a.m. and 5 p.m. ET Monday through Friday, visit the firm's website at www.realflamerecall.com or write to the firm at Real Flame, 7800 Northwestern Ave., Racine, Wis. 53406

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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