RecalledRecall 21-051Published

Cycling Sports Group Cannondale Canvas NEO Bicycles

Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard

Hazard
Fall
Units
About 1,270 units
Incidents
8 reports
Remedy
Repair

CPSC recall 21-051, announced December 16, 2020, covers Cycling Sports Group Cannondale Canvas NEO Bicycles (about 1,270 units). The front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard. The notice cites 8 incident reports. Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair. Recall contact: call 800-245-3872, go to www.cannondale.com, or email ridersupport@cannondale.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

This recall involves all Cycling Sports Group Cannondale Canvas NEO bicycles. These are "e-bicycles" that have an electric assist motor, and they were sold in a variety of different colors and sizes. Affected bicycles are marked "Canvas" on the top tube and have an electric assist motor. Only models of "Canvas" bicycles with an electric assist motor are included in this recall.

Confirm these details on the official CPSC notice

Why it was recalled

The front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard.

Incidents and injuries

Cycling Sports Group has received eight reports of the fender detaching and contacting the bicycle wheel, two of which resulted in injuries involving bruising and abrasions.

Official remedy

Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.

Remedy type: Repair

Product and sales details

Recall number
21-051
Units
About 1,270
Manufactured in
Taiwan
Sold at / sales period
Authorized Cannondale dealers nationwide from June 2019 through October 2020 for between $3,200 and $4,200.
Importer
Cycling Sports Group Inc., of Wilton, Conn.

Recall contact information

Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.