Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
This recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502.
Which products are included?
This recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502. The recalled fireplaces were sold in seven different trim and front options with a log set and a mesh barrier screen that was installed in front of the glass. The fireplaces are a fully enclosed rectangular sheet metal box with a glass front. The exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim.
Confirm these details on the official CPSC noticeWhy it was recalled
Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.
Incidents and injuries
Miles Industries has received one report of delayed ignition in the United States. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.
Product and sales details
- Brand
- Miles Industries
- Manufacturer
- Miles Industries Ltd., of Canada
- Product type
- Fireplaces
- Recall number
- 20-768
- Units
- About 370 (In addition, about 1,050 units were sold in Canada) (Valor H5 gas fireplaces were previously recalled on December 2018.)
- Manufactured in
- Canada
- Sold at / sales period
- Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores from July 2014 through March 2020 for between $3,700 and $5,500 (not including installation).
Recall contact information
Miles Industries toll-free at 866-420-3360 from 7 a.m. to 3:30 p.m. PT Monday through Friday, email at H5@valorfireplaces.com or online at valorfireplaces.com and click on H5 Recall Notice for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.