Recall 20-768, published July 30, 2020
Miles Industries Valor H5 gas fireplace
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
1150ILPThis recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502.
Which products are included?
This recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502. The recalled fireplaces were sold in seven different trim and front options with a log set and a mesh barrier screen that was installed in front of the glass. The fireplaces are a fully enclosed rectangular sheet metal box with a glass front. The exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim.
Confirm these details on the official CPSC noticeWhy it was recalled
Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.
Official remedy
Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.
What should I do if I have 1150ILP?
- Confirm the model number. Find the label and compare every letter and digit with 1150ILP, then check the serial numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 866-420-3360, or email H5@valorfireplaces.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free. It also says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Miles Industries
- Recall published
- July 30, 2020
- Category
- Grills & Fireplaces
- Units
- About 370 (In addition, about 1,050 units were sold in Canada) (Valor H5 gas fireplaces were previously recalled on December 2018.)
- Sold at / sales period
- Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores from July 2014 through March 2020 for between $3,700 and $5,500 (not including installation).
