CPSC recall 19-056, announced December 20, 2018, covers Miles Industries Valor H5 gas fireplaces (about 1,000 units). The trim around the fireplaces can leak hot exhaust air, posing a burn hazard. The notice cites 1 incident report. Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair. Recall contact: call 866-420-3360, go to www.valorfireplaces.com, or email h5@valorfireplaces.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number and serial number are printed on a rating sheet behind the trim.
Which products are included?
This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. Model Number Product Name Serial Number Range 1100 Natural Gas Valor H5 Gas Fireplace 1100N10000 - 1100N12173 1100 Propane Gas Valor H5 Gas Fireplace 1100P20000 - 1100P21132 1150 Natural Gas Valor H5 Gas Fireplace 1150N10000 - 1150N11448 1150 Propane Gas Valor H5 Gas Fireplace 1150P20000 - 1150P20822
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Serial numbers. Compare these as well.
- Where to look
a rating sheet behind the trim
(the notice’s words)- When sold
- June 2014 through March 2018
- Price paid
- $5,500
Why it was recalled
The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.
Incidents and injuries
Miles Industries has received one report of mantle charring. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 866-420-3360, go to www.valorfireplaces.com, or email h5@valorfireplaces.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Miles Industries
- Manufacturer
- Miles Industries Ltd., of Canada
- Product type
- Fireplaces
- Recall number
- 19-056
- Units
- About 1,000 (in addition, about 1,900 were sold in Canada)
- Manufactured in
- Canada
- Sold at / sales period
- Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500.
This recall in context
Compared with the 52 fireplace recalls in this index, as of October 31, 2026.
- Size
- 1,000 units: the 33rd-largest of 46 fireplace recalls that state a unit count. The median is 2,850 units.
- Hazard
- Burn: named in 17 of 52 fireplace recalls.
- Remedy
- Repair: offered in 14 of 52 fireplace recalls, the most common remedy.
- Brand history
- Miles Industries is named in 2 CPSC notices in this index, from 2018 to 2020. This recall is the earliest. 2 of them are fireplace recalls.
- Time on sale
- About 4 years. Recalled 9 months after the last month of sales the notice gives.
Recall contact information
Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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