Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number and serial number are printed on a rating sheet behind the trim.
Which products are included?
This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. Model Number Product Name Serial Number Range 1100 Natural Gas Valor H5 Gas Fireplace 1100N10000 - 1100N12173 1100 Propane Gas Valor H5 Gas Fireplace 1100P20000 - 1100P21132 1150 Natural Gas Valor H5 Gas Fireplace 1150N10000 - 1150N11448 1150 Propane Gas Valor H5 Gas Fireplace 1150P20000 - 1150P20822
Confirm these details on the official CPSC noticeWhy it was recalled
The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.
Incidents and injuries
Miles Industries has received one report of mantle charring. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.
Product and sales details
- Brand
- Miles Industries
- Manufacturer
- Miles Industries Ltd., of Canada
- Product type
- Fireplaces
- Recall number
- 19-056
- Units
- About 1,000 (in addition, about 1,900 were sold in Canada)
- Manufactured in
- Canada
- Sold at / sales period
- Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500.
Recall contact information
Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.