CPSC recall 19-167, announced July 16, 2019, covers Lumi Legend VIVO MOUNT-PLAY5 speaker wall mounts (about 2,400 units). The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders. The notice cites 3 incident reports. Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund. Recall contact: call 800-371-5654, go to www.vivo-us.com, or email help@vivo-us.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.
Confirm these details on the official CPSC noticeWhat to look for
- When sold
- March 2018 through June 2019
- Price paid
- $30
Why it was recalled
The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
Incidents and injuries
VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.
Official remedy
Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call 800-371-5654, go to www.vivo-us.com, or email help@vivo-us.com.
- Get the remedy. This recall offers a refund, a replacement or a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Lumi Legend
- Manufacturer
- Lumi Legend Corp., of China
- Product type
- Speakers
- Recall number
- 19-167
- Units
- About 2,400
- Manufactured in
- China
- Sold at / sales period
- Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.
- Importer
- VIVO, of Goodfield, Ill.
- Distributor
- VIVO, of Goodfield, Ill.
This recall in context
Compared with the 23 speaker recalls in this index, as of October 31, 2026.
- Size
- 2,400 units: the 12th-largest of 18 speaker recalls that state a unit count. The median is 5,500 units.
- Hazard
- Fall: named in 3 of 23 speaker recalls.
- Remedy
- Refund: offered in 4 of 23 speaker recalls. Replacement: offered in 5 of 23 speaker recalls. Repair: offered in 6 of 23 speaker recalls, the most common remedy.
- Time on sale
- 16 months. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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