CPSC recall 19-764, announced July 26, 2019, covers Spansive Source wireless, multi-phone chargers (about 950 units). Metallic accessories attached to phones placed on the chargers can overheat while phones charge, posing a burn hazard to users. The notice cites 1 incident report. Consumers should immediately stop using the recalled phone chargers and return them to Spansive for a full refund. Recall contact: call 800-426-6251, go to www.spansive.com, or email support@spansive.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The recalled chargers were sold in both white and charcoal colors, each with a green label at the bottom.
Which products are included?
This recall involves Spansive Source wireless multi-phone chargers capable of powering up to six phones simultaneously, four wirelessly and two more via USB ports located at the base of the charger. The recalled chargers were sold in both white and charcoal colors, each with a green label at the bottom. "Spansive" is printed on the chargers.
Confirm these details on the official CPSC noticeWhat to look for
- Where to look
a green label at the bottom
(the notice’s words)- Price paid
- $200
Why it was recalled
Metallic accessories attached to phones placed on the chargers can overheat while phones charge, posing a burn hazard to users
Incidents and injuries
Spansive has received one report of a metallic phone accessory overheating when placed on the charger. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled phone chargers and return them to Spansive for a full refund. Spansive is contacting purchasers directly about the recall.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 800-426-6251, go to www.spansive.com, or email support@spansive.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Pi Inc., d/b/a Spansive
- Product type
- Battery chargers
- Recall number
- 19-764
- Units
- About 950
- Manufactured in
- China
- Sold at / sales period
- Exclusively online at Spansive's website www.spansive.com for about $200. Only chargers sold on May 23 and 24, 2019, which are identifiable by a green label on the bottom of the charger, are included in this recall.
- Importer
- Pi Inc., d/b/a Spansive, of San Bruno, Calif.
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 950 units: the 101st-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazards
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them. Burn: named in 47 of 124 battery charger recalls.
- Remedy
- Refund: offered in 16 of 124 battery charger recalls. The most common is replacement (25).
Recall contact information
Spansive at 800-426-6251 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@spansive.com or online at www.spansive.com and click on “Recall Notice” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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