CPSC recall 19-111, announced April 25, 2019, covers Vitodens boilers (about 2,900 units). The boiler heat exchanger back plate can corrode and leak flue gases, allowing the boiler to emit excessive amounts of carbon monoxide, posing a CO poisoning hazard to consumers. The notice reports no incidents. Consumers with recalled boilers should immediately contact the installer or distributor from whom they purchased the boiler or Viessmann to schedule a free in-home safety inspection and repair. Recall contact: call 800-288-0667, go to www.viessmann.com, or email recall@viessmann.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
There are five affected models in a specific serial number range.
Which products are included?
This recall involves the Vitodens 200-W and Vitodens 222-F series boilers used for space or domestic water heating. There are five affected models in a specific serial number range. The Vitodens 200-W is a wall hung unit, housed in a white metal box about 38 inches high and 18 inches wide. The Vitodens 222-F is a floor mounted unit, housed in a white metal box about 68 inches tall and 24 inches wide. The name "Vitodens" is printed on the label on the outside of the boiler box. The product name and model number can be found on the left side of the boiler cover. The serial number can be found on the underside of the wall mounted boiler and on the center section on the floor mount model. Product Model Part Number Serial Number Range Vitodens 200-W B2HB 19 7538092 7538092401003107 to 7538092701038106 B2HB 26 7538093 7538093401002107 to 7538093701177109 B2HB 35 7538094 7538094401003101 to 7538094701446103 Vitodens 222-F B2TB 19 7542250 7542250401001100 to 7542250401210106 B2TB 35 7542251 7542251401001107 to 7542251701257105
Confirm these details on the official CPSC noticeWhy it was recalled
The boiler heat exchanger back plate can corrode and leak flue gases, allowing the boiler to emit excessive amounts of carbon monoxide, posing a CO poisoning hazard to consumers.
Incidents and injuries
None reported
Official remedy
Consumers with recalled boilers should immediately contact the installer or distributor from whom they purchased the boiler or Viessmann to schedule a free in-home safety inspection and repair. Consumers who continue the use of the boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Product and sales details
- Brand
- Vitodens
- Manufacturer
- Viessmann Werke GmbH & Co KG, of Germany
- Product type
- Boilers
- Recall number
- 19-111
- Units
- About 2,900 (in addition, about 1,400 were sold in Canada)
- Manufactured in
- Germany
- Sold at / sales period
- Viessmann Authorized Dealers from September 2014 through October 2018 for between $2,700 and $4,200.
- Importer
- Viessmann Manufacturing Company (U.S.) Inc., of Warwick, R.I.
Recall contact information
Viessmann at 800-288-0667 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email recall@viessmann.com or online at www.viessmann.com and click on “Important Notice” located in the middle of the homepage for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
