CPSC recall 02-524, announced March 13, 2002, covers SR-RN-2 and SR-RN2R Boiler Control (190 units). The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The notice reports no incidents. Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Recall contact: call 888-843-2772.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The recalled units, which are installed in Atola-RN Boilers, were manufactured between December 1998 and December 2001. This is the entire production of these controls. (The controls do not have a date code that can be seen by consumers.)
Confirm these details on the official CPSC noticeWhy it was recalled
The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper operation of the damper for removal of combustion gases. If the interlock fails, excess carbon monoxide emissions may occur.
Incidents and injuries
No injuries have been reported.
Official remedy
Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Viessmann Manufacturing Company will install a wiring module in suspect boilers which will put a redundant switch in series with the switch that may erroneously close and by-pass the safety interlock with flue damper. Viessmann Manufacturing Company has contacted distributors and wholesalers and made arrangements for them to contact customers and make arrangements to retrofit the Atola-RN Boilers with SR-RN2 or SR-RN2R Controls.
Product and sales details
- Brand
- SR-RN-2 and SR-RN2R
- Manufacturer
- Viessmann Manufacturing Company (U.S.), of Warwick, R.I.
- Product type
- Boilers
- Recall number
- 02-524
- Units
- 190
- Sold at / sales period
- The boilers were sold nationwide by wholesalers and distributors.
SR-RN-2 and SR-RN2R Boiler Control
CPSC product type: Boilers & Accessories
Recall contact information
Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact, can be reached at 888-843-2772 between 8:30am and 5:00 pm ET Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
