RecalledRecall 18-157Published

NY Thermal (NTI) Trinity Tft and Slant/Fin CHS residential and commercial boilers

NY Thermal Recalls Boilers Due to Carbon Monoxide Hazard

Units
About 16,000 units
Incidents
3 reports
Remedy
Repair

CPSC recall 18-157, announced May 15, 2018, covers NY Thermal (NTI) Trinity Tft and Slant/Fin CHS residential and commercial boilers (about 16,000 units). The grommet seal can reduce in size over time and dislodge during use and allow the boiler to emit carbon monoxide, posing a CO poisoning hazard. The notice cites 3 incident reports. Consumers with recalled boilers should immediately contact the installer or distributor of the boiler to schedule a free repair. Recall contact: call 800-688-2575, or go to www.NTIboiler.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The model and UPC numbers are printed on the nameplate located on the right side of the boiler.

Which products are included?

Read the full CPSC product description and restrictions

This recall involves NY Thermal (NTI) manufactured gas boilers sold under the Trinity Tft and Slant/Fin CHS brand names used for residential and commercial use. The Trinity Tft models have the name "NTI" printed on the front and were sold in metallic-grey. The Trinity Tft60 through Tft250 model boilers measure 33 inches tall by 20 inches wide. The Trinity Tft300 through Tft399 model boilers measure 36 inches tall and 25 inches wide. The Slant/Fin CHS models have the name "Slant/Fin" and "CHS" printed across the front bottom and were sold in white. The Slant/Fin CHS-85 through CHS-250 model boilers measure 33 inches tall by 20 inches wide. The Slant/Fin CHS-300 through CHS-399 model boilers measure 36 inches tall and 25 inches wide. The model and UPC numbers are printed on the nameplate located on the right side of the boiler. The following model and UPC numbers are included in this recall: Brand Name Model UPC Trinity Tft Tft60 628233731005 Trinity Tft Tft85 628233731036 Trinity Tft Tft110 628233731067 Trinity Tft Tft155 628233731098 Trinity Tft Tft175 628233731128 Trinity Tft Tft200 628233731159 Trinity Tft Tft250 628233731180 Trinity Tft Tft300 628233731210 Trinity Tft Tft340 628233733467 Trinity Tft Tft399 628233731241 Slant/Fin CHS CHS-85 42541025395 Slant/Fin CHS CHS-110 42541025401 Slant/Fin CHS CHS-155 Not available Slant/Fin CHS CHS-175 42541025463 Slant/Fin CHS CHS-200 42541025470 Slant/Fin CHS CHS-250 42541025487 Slant/Fin CHS CHS-300 Not available Slant/Fin CHS CHS-340 Not available Slant/Fin CHS CHS-399 42541025500

Confirm these details on the official CPSC notice

Why it was recalled

The grommet seal can reduce in size over time and dislodge during use and allow the boiler to emit carbon monoxide, posing a CO poisoning hazard.

Incidents and injuries

The firm has received three reports of the grommet seal deteriorating or becoming dislodged and the boiler leaking condensation and carbon monoxide. No injuries have been reported.

Official remedy

Consumers with recalled boilers should immediately contact the installer or distributor of the boiler to schedule a free repair. Consumers who continue use of the boilers while awaiting repair, should have a working carbon monoxide alarm outside of sleeping areas and on every level of the home.

Remedy type: Repair

Product and sales details

Manufacturer
NY Thermal Inc., of Canada
Product type
Boilers
Recall number
18-157
Units
About 16,000 (in addition, about 7,000 were sold in Canada)
Manufactured in
Canada
Sold at / sales period
NTI professional wholesalers, heating and plumbing contractors and home appliance wholesalers nationwide from October 2011 through January 2018 for between $5,000 and $14,000.
Importer
NY Thermal Inc., of Canada

Recall contact information

NY Thermal at 800-688-2575 from 7 a.m. to 4 p.m. ET Monday through Friday or online at www.NTIboiler.com and click on “Urgent Recall Advisory” at the top of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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