CPSC recall 18-096, announced February 8, 2018, covers Fujitsu Limited (Computers) Battery packs used in Fujitsu notebook computers and workstations. (about 5,800 units). The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Recall contact: go to www.Fujitsu.com/us.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The product and serial numbers are printed on a white sticker on the battery.
Which products are included?
This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: Recalled Battery Pack Part and Serial Numbers Product Number (P/N) Serial Numbers The first 7 characters The last 7 characters CP556150-03 Z130119 All Z130120 000038Z - 004207Z Z130131 - Z130205 All CP579060-01 Z130129 All Z130130 All Z130131 000089Z - 000662Z Z130221 All Z130304 000045Z - 000563Z 001210Z - 001963Z 002302Z - 002847Z Z130306 000017Z - 000524Z CP629458-03 Z130301 - Z130407 All
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Serial numbers. Compare these as well.
- Where to look
a white sticker on the battery
(the notice’s words)- When sold
- July 2012 through December 2017
- Price paid
- $170 to $2,900
Why it was recalled
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
Incidents and injuries
Fujitsu has received one report of a battery fire in Canada.
Official remedy
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Go to www.Fujitsu.com/us.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Fujitsu Limited (Computers)
- Manufacturer
- Fujitsu Limited (Computers), Panasonic Corporation (Battery Packs)
- Product type
- Laptop batteries
- Recall number
- 18-096
- Units
- About 5,800 in the U.S. and 606 in Canada
- Manufactured in
- China (battery packs), Japan (notebook computers and workstations)
- Sold at / sales period
- Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.
- Importer
- Fujitsu America Inc., of Sunnyvale, Calif.
- Distributor
- Fujitsu America Inc., of Sunnyvale, Calif.
This recall in context
Compared with the 44 laptop battery recalls in this index, as of October 31, 2026.
- Size
- 5,800 units: the 31st-largest of 40 laptop battery recalls that state a unit count. The median is 45,500 units.
- Hazards
- Fire: named in 40 of 44 laptop battery recalls, the most common hazard among them. Burn: named in 16 of 44 laptop battery recalls.
- Remedy
- Replacement: offered in 12 of 44 laptop battery recalls, the most common remedy.
- Time on sale
- About 6 years. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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