Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The product and serial numbers are printed on a white sticker on the battery.
Which products are included?
This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: Recalled Battery Pack Part and Serial Numbers Product Number (P/N) Serial Numbers The first 7 characters The last 7 characters CP556150-03 Z130119 All Z130120 000038Z - 004207Z Z130131 - Z130205 All CP579060-01 Z130129 All Z130130 All Z130131 000089Z - 000662Z Z130221 All Z130304 000045Z - 000563Z 001210Z - 001963Z 002302Z - 002847Z Z130306 000017Z - 000524Z CP629458-03 Z130301 - Z130407 All
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
Incidents and injuries
Fujitsu has received one report of a battery fire in Canada.
Official remedy
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.
Product and sales details
- Brand
- Fujitsu Limited (Computers)
- Manufacturer
- Fujitsu Limited (Computers), Panasonic Corporation (Battery Packs)
- Product type
- Laptop batteries
- Recall number
- 18-096
- Units
- About 5,800 in the U.S. and 606 in Canada
- Manufactured in
- China (battery packs), Japan (notebook computers and workstations)
- Sold at / sales period
- Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.
- Importer
- Fujitsu America Inc., of Sunnyvale, Calif.
- Distributor
- Fujitsu America Inc., of Sunnyvale, Calif.
Recall contact information
Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.