CPSC recall 13-003, announced October 3, 2012, covers GE Profile™ Front Load Washers (about 62,000 units). The washer's basket can separate during use and break the washer's top panel, posing an injury hazard to consumers. The notice cites 19 incident reports. Consumers should immediately stop using the recalled washers and contact GE for a free repair. Recall contact: call (888) 641-9739, or go to www.geappliances.com/products/recall.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is located on the washer's right side near the bottom and behind the door near the door frame visible when the door is opened.
Which products are included?
This recall involves GE Profile™ front load washing machines with model numbers beginning with WPDH8800, WPDH8900 and WPDH8910. All serial numbers with these models are included in this recall. The washers were sold in gold, red and white colors. The model number is located on the washer's right side near the bottom and behind the door near the door frame visible when the door is opened. Brand Model Number Begins With: Serial Number Begins With: GE Profile™ WPDH8800 WPDH8900 WPDH8910 All serial numbers with these models are included.
Confirm these details on the official CPSC noticeWhy it was recalled
The washer's basket can separate during use and break the washer's top panel, posing an injury hazard to consumers.
Incidents and injuries
GE has received 19 reports of washer baskets separating, including 10 reports of top panel breakage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled washers and contact GE for a free repair.
Product and sales details
- Brand
- GE Appliances
- Product type
- Washing machines
- Recall number
- 13-003
- Units
- About 62,000
- Manufactured in
- China
- Sold at / sales period
- Best Buy, Lowe's, Sears, The Home Depot and other department and retail stores nationwide, from July 2008 to August 2011 for between $1,199 and $1,599.
- Importer
- GE Appliances, of Louisville, Ky.
GE Profile™ Front Load Washers
CPSC product type: Washing Machines
Recall contact information
For additional information, contact GE Appliances at (888) 641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/products/recall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
