CPSC recall 12-244, announced August 9, 2012, covers GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers (about 1.3 million units). An electrical failure in the dishwasher's heating element can pose a fire hazard. The notice cites 15 incident reports. Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. Recall contact: call (866) 918-8760, or go to www.geappliances.com/recall.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Model and serial numbers will start with one of the following sequences: Brand Model Number Begins With: Serial Number Begins With: GE GE Adora GE Eterna GE Profile GLC4, GLD4, GLD5, GLD6, GSD61, GSD62, GSD63, GSD66, GSD67, GSD69, GLDL, PDW7, PDWF7, EDW4, EDW5, EDW6, GHD4, GHD5, GHD6, GHDA4, GHDA6 FL, GL, HL, LL, ML, VL, ZL, AM, DM, FM, GM, HM, LM, MM, RM, SM, TM, VM, ZM, AR, DR, FR, GR Hotpoint HLD4
Which products are included?
This recall involves GE, GE Adora, GE Eterna, GE Profile and Hotpoint brand dishwashers. They were sold in black, white, bisque, stainless steel and CleanSteel™ exterior colors and finishes. The model and serial numbers can be found on a metallic plate located on the left tub wall visible when the door is opened. Model and serial numbers will start with one of the following sequences: Brand Model Number Begins With: Serial Number Begins With: GE GE Adora GE Eterna GE Profile GLC4, GLD4, GLD5, GLD6, GSD61, GSD62, GSD63, GSD66, GSD67, GSD69, GLDL, PDW7, PDWF7, EDW4, EDW5, EDW6, GHD4, GHD5, GHD6, GHDA4, GHDA6 FL, GL, HL, LL, ML, VL, ZL, AM, DM, FM, GM, HM, LM, MM, RM, SM, TM, VM, ZM, AR, DR, FR, GR Hotpoint HLD4
Confirm these details on the official CPSC noticeWhy it was recalled
An electrical failure in the dishwasher's heating element can pose a fire hazard.
Incidents and injuries
GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.
Product and sales details
- Brand
- GE
- Manufacturer
- GE Appliances, of Louisville, Ky.
- Product type
- Dishwashers
- Recall number
- 12-244
- Units
- About 1.3 million in the United States
- Manufactured in
- United States
- Sold at / sales period
- Appliance dealers, authorized builder distributors and other stores nationwide from March 2006 through August 2009 for between $350 and $850.
GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers
CPSC product type: Dishwashers
Recall contact information
For additional information, contact GE toll-free at (866) 918-8760 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/recall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
