CPSC recall 16-218, announced July 6, 2016, covers See Chart Above Self-Balancing Scooters/Hoverboards (about 501,000 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. The notice cites 99 incident reports. Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: HWSBB601-R, WWW.HOVERBOARD360.COM, 2WHEELZ.
Which products are included?
Read the full CPSC product description and restrictions
This recall involves self-balancing scooters, commonly referred to as hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands and online firms: Manufacturer/Importers: Company Number of Units Brand/Model Sold Remedy Company's Contact Information Digital Gadgets LLC, of Monroe, N.J. 16,000 Hover-Way/Model # HWSBB601-R Refund 866-696-3421 or www.hover-way.com Hoverboard LLC, of Scottsdale, Ariz. 70,000 Powerboard Replace 800-750-6714 or www.thepowerboard.com Hype Wireless, of Edison, N.J. 25,000 Hype Roam Replace 866-449-7186 or www.hyperoam.com Keenford Ltd., of Lynbrook, N.Y. 84,000 iMoto Refund Store credit, Replace 877-280-8401 or www.imotohk.com or www.hoverboard360.com PTX Performance Products USA of Irvine, Calif. 4,900 Airwalk Self Balancing Electric Scooter Replace 844-837-7346 or http://ptxperformance.com Razor USA LLC, of Cerritos, Calif. 28,000 Hovertrax Replace 866-467-2967 or www.razor.com Swagway LLC, of South Bend, Ind. 267,000 Swagway X1 Repair 844-299-0625 or https://swagway.com Yuka Clothing, of Miami, Fla. 800 Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider Refund 800-616-0765 or email recall@yukaparis.com Retail Stores: Boscov's, of Reading, Pa. 1,300 Orbit Refund 800-755-6391 or www.boscovs.com Online Retailers: Overstock.com, of Salt Lake City, Utah 4,300 All hoverboards sold on Overstock.com Refund 800-843-2446 or www.overstock.com
Why it was recalled
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries
There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire and/or exploding including reports of burn injuries and property damage.
Official remedy
Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.
Product and sales details
- Brand
- See Chart Above
- Manufacturer
- See Chart Above
- Product type
- Scooters & hoverboards
- Recall number
- 16-218
- Units
- About 501,000
- Manufactured in
- China
- Sold at / sales period
- Mass merchandisers nationwide and online retailers from June 2015 through May 2016 for between $350 and $900.
- Importer
- See Chart Above
- Distributor
- Ver tabla
Self-Balancing Scooters/Hoverboards
CPSC product type: Powered Scooters or Skateboards
Recall contact information
Consumers should contact the recalling companies through their websites and call centers listed below.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
