CPSC recall 16-217, announced July 6, 2016, covers Hype Wireless Self-balancing scooters/hoverboards (about 25,000 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. The notice cites 1 incident report. Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement. Recall contact: call 866-449-7186, or go to www.hyperoam.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Roam is printed on a sticker attached to the undercarriage of the scooter.
Which products are included?
This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries
Hype Wireless has received one report of a self-balancing scooter/hoverboard overheating and smoking. There have been no reports of injuries or property damage.
Official remedy
Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.
Product and sales details
- Brand
- Hype Wireless
- Manufacturer
- Hype Wireless Ltd, of Edison, N.J.
- Product type
- Scooters & hoverboards
- Recall number
- 16-217
- Units
- About 25,000
- Manufactured in
- China
- Sold at / sales period
- Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500.
- Importer
- Hype Wireless Ltd, of Edison, N.J.
Self-balancing scooters/hoverboards
CPSC product type: Powered Scooters or Skateboards
Recall contact information
Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.hyperoam.com and click on Recall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
