CPSC recall 16-214, announced July 6, 2016, covers Overstock.com Self-balancing scooters/hoverboards (about 4,300 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. The notice cites 1 incident report. Consumers should immediately stop using these recalled products and contact Overstock.com for instructions on receiving a full refund. Recall contact: call 800-843-2446.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all self-balancing scooters, commonly referred to as hoverboards, sold on Overstock.com. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in a variety of colors and brand names.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries
There has been one report of the battery packs in the self-balancing scooters/hoverboards overheating and catching on fire. There have been no reports of injuries or property damage.
Official remedy
Consumers should immediately stop using these recalled products and contact Overstock.com for instructions on receiving a full refund.
Product and sales details
- Brand
- Overstock.com
- Product type
- Scooters & hoverboards
- Recall number
- 16-214
- Units
- About 4,300
- Manufactured in
- China
- Sold at / sales period
- Online at Overstock.com from September 2015 through December 2015 for between $365 and $485.
- Importer
- Overstock.com, of Salt Lake City, Utah
Self-balancing scooters/hoverboards
CPSC product type: Powered Scooters or Skateboards
Recall contact information
Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday or online at Overstock.com and click on Customer Service at the bottom of the page, then Online Help Center, then "Hover Board" Self-Balancing Electric Scooter Announcement for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
