CPSC recall 16-213, announced July 6, 2016, covers Digital Gadgets Self-balancing scooters/hoverboards (about 16,000 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. The notice cites 17 incident reports. Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund. Recall contact: call 866-696-3421.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves Hover-Way brand self-balancing scooters, commonly referred to as hoverboards, with model number HWSBB601-R.
Which products are included?
This recall involves Hover-Way brand self-balancing scooters, commonly referred to as hoverboards, with model number HWSBB601-R. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in red, black or and white colors. Hover-Way is printed on the hoverboard's packaging.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries
There have been 17 incident reports of the battery packs in the self-balancing scooters/hoverboards overheating, including two reports of burn injuries and two reports of property damage.
Official remedy
Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.
Product and sales details
- Brand
- Digital Gadgets
- Manufacturer
- Digital Gadgets LLC, of Monroe, N.J.
- Product type
- Scooters & hoverboards
- Recall number
- 16-213
- Units
- About 16,000
- Manufactured in
- China
- Sold at / sales period
- QVC's televised shopping programs and on QVC's website from November 2015 through December 2015 for about $400.
- Importer
- Digital Gadgets LLC, of Monroe, N.J.
Self-balancing scooters/hoverboards
CPSC product type: Powered Scooters or Skateboards
Recall contact information
Digital Gadgets toll-free at 866-696-3421 from 9 a.m. to 5 p.m. ET Monday through Friday or online at hover-way.com and click on "Recall Notice" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
