CPSC recall 16-077, announced January 19, 2016, covers West Elm Saddle bar and counter stools (about 6,000 units). The legs on the stools can break, posing a fall hazard. The notice cites 6 incident reports and 1 injury. Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. Recall contact: call 844-824-8911, or go to www.westelm.com.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat.
Which products are included?
Read the full CPSC product description and restrictions
The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are: SKU Type Color 652164 Counter Stool Elephant Leather 655472 Bar Stool Elephant Leather 1220763 Bar Stool Iron Basketweave 1235506 Bar Stool Iron Basketweave 1425487 Counter Stool Iron Basketweave 1591601 Counter Stool Iron Basketweave 1699289 Counter Stool Slate Chevron 1700749 Bar Stool Slate Chevron 1795665 Bar Stool Slate Chevron 1795566 Counter Stool Slate Chevron 4737185 Bar Stool Elephant Leather 4737318 Counter Stool Elephant Leather 8447229 Counter Stool Crosshatch Steel/Ivory 8447476 Bar Stool Crosshatch Steel/Ivory 9082843 Bar Stool Crosshatch Steel/Ivory 9087271 Counter Stool Crosshatch Steel/Ivory
What to look for
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
the box of the product
anda sticker on the bottom of the seat
(the notice’s words)- When sold
- July 2013 through November 2015
- Price paid
- $370 to $1,000
Why it was recalled
The legs on the stools can break, posing a fall hazard.
Incidents and injuries
The firm has received six reports of the stools breaking, including one injury.
Official remedy
Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 844-824-8911, or go to www.westelm.com.
- Get the remedy. This recall offers a refund. The notice says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- West Elm
- Product type
- Chairs & stools
- Recall number
- 16-077
- Units
- About 6,000 (in addition, about 100 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two.
- Importer
- West Elm, a division of Williams-Sonoma, Inc., of San Francisco
Saddle bar and counter stools
CPSC product type: Bar and Kitchen Stools
This recall in context
Compared with the 129 chair recalls in this index, as of October 31, 2026.
- Size
- 6,000 units: the 64th-largest of 119 chair recalls that state a unit count. The median is 7,000 units.
- Hazard
- Fall: named in 86 of 129 chair recalls, the most common hazard among them.
- Remedy
- Refund: offered in 41 of 129 chair recalls, the most common remedy.
- Brand history
- West Elm is named in 6 CPSC notices in this index, from 2011 to 2017. This recall is the 5th. The one before: Modern Home Floor Lamps (13-175, Apr 2013). 2 of them are chair recalls.
- Time on sale
- About 2 years. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
