CPSC recall 12-076, announced December 29, 2011, covers West Elm Dover Dining Table (about 830 units). The wooden base of the table can collapse, causing the glass table top to fall. The notice cites 14 incident reports. Consumers should contact West Elm for a full store credit. Recall contact: call (855) 369-4335, or go to www.westelm.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
"West Elm" and "SKU: 2188233" are printed on a white label on the underside of the long, center beam.
Which products are included?
The Dover dining table is a tempered glass-top table with a brown wooden base. The base has four legs, four buttress support bars and three glasstop support bars. "West Elm" and "SKU: 2188233" are printed on a white label on the underside of the long, center beam.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
a white label on the underside of the long
(the notice’s words)- When sold
- July 2011 through October 2011
- Price paid
- $500
Why it was recalled
The wooden base of the table can collapse, causing the glass table top to fall. This poses an injury hazard to consumers.
Incidents and injuries
The firm is aware of 14 reports of tables collapsing or breaking, including one report of a bruise to a consumer's leg.
Official remedy
Consumers should contact West Elm for a full store credit. West Elm will schedule a free return pickup of the table.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call (855) 369-4335, or go to www.westelm.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- West Elm
- Product type
- Tables
- Recall number
- 12-076
- Units
- About 830 in the United States and about 10 in Canada
- Manufactured in
- China
- Sold at / sales period
- West Elm retail and online stores nationwide from July 2011 through October 2011 for about $500.
- Importer
- West Elm, a division of Williams-Sonoma, Inc., of San Francisco
Dover Dining Table
CPSC product type: Tables
This recall in context
Compared with the 44 table recalls in this index, as of October 31, 2026.
- Size
- 830 units: the 30th-largest of 36 table recalls that state a unit count. The median is 5,140 units.
- Hazard
- Fall: named in 12 of 44 table recalls, the most common hazard among them.
- Remedy
- Refund: offered in 14 of 44 table recalls, the most common remedy.
- Brand history
- West Elm is named in 6 CPSC notices in this index, from 2011 to 2017. This recall is the earliest.
- Time on sale
- 4 months. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact West Elm toll-free at (855) 369-4335 between 7 a.m. and midnight ET seven days a week or visit the firm's website at www.westelm.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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