Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
A sticker on the underside of the seat reads "West Elm."
Which products are included?
This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."
Confirm these details on the official CPSC noticeWhy it was recalled
The chairs can collapse during normal use, posing a fall hazard to consumers.
Incidents and injuries
West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.
Official remedy
Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.
Product and sales details
- Brand
- West Elm
- Product type
- Chairs & stools
- Recall number
- 12-144
- Units
- About 10,000 in the United States and 100 in Canada
- Manufactured in
- Malaysia
- Sold at / sales period
- West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
- Importer
- West Elm, a division of Williams-Sonoma Inc., of San Francisco, Calif.
Folding Chairs
CPSC product type: Chairs
Recall contact information
For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.