CPSC recall 16-043, announced November 24, 2015, covers 2015 Exmark Quest Riding Mowers (about 500 units). The fuel filters on the mowers can become brittle and fractured, allowing fuel to leak and posing a fire hazard. The notice cites 1 incident report. Consumers should immediately stop using the recalled mowers and contact an Exmark dealer to schedule a free repair. Recall contact: call 800-667-5296, or go to www.exmark.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number and serial number are located on a decal affixed to the frame, under the seat.
Which products are included?
The 2015 Quest riding mowers are red black, and gray. "Exmark" is printed on the sides and in front of the operator seat. "Quest" is printed on the front of the riding mowers. The model number and serial number are located on a decal affixed to the frame, under the seat. The recalled mode number is QTS452CEM34200. Quest mower has serial numbers ranging from 315606482 to 315628458.
Confirm these details on the official CPSC noticeWhy it was recalled
The fuel filters on the mowers can become brittle and fractured, allowing fuel to leak and posing a fire hazard.
Incidents and injuries
The firm reported one incident of fuel leaking. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer to schedule a free repair. Consumers with registered mowers will receive a letter and a fuel filter, and may contact an Exmark Dealer if they are uncomfortable with the replacement procedure.
Product and sales details
- Brand
- Exmark Quest
- Product type
- Lawn mowers
- Recall number
- 16-043
- Units
- About 500 (in addition, about six were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Hardware, lawn and garden stores nationwide from November 2014 through October 2015 for about $3,700.
- Distributor
- Exmark Manufacturing Co. Inc., of Beatrice, Neb.
2015 Exmark Quest Riding Mowers
CPSC product type: Riding Lawn Mowers
Recall contact information
Exmark toll-free at 800-667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on "Service & Support" at the top of the page, then on "Safety", then on "Recalls" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
