CPSC recall 14-184, announced May 15, 2014, covers Exmark Quest ZRT Riding Mowers (about 5,300 units). The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard. The notice cites 9 incident reports and 1 injury. Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair. Recall contact: call (800) 667-5296, or go to www.exmark.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The following models and serial number ranges are included.
Which products are included?
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches
Confirm these details on the official CPSC noticeWhy it was recalled
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
Incidents and injuries
There have been nine incidents with the riding mowers, including one back injury.
Official remedy
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Product and sales details
- Brand
- Exmark Quest ZRT Riding
- Product type
- Lawn mowers
- Recall number
- 14-184
- Units
- About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
- Manufactured in
- United States
- Sold at / sales period
- Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.
- Distributor
- Exmark Manufacturing Co. Inc., of Beatrice, Neb.
Exmark Quest ZRT Riding Mowers
CPSC product type: Riding Lawn Mowers
Recall contact information
Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service and Support, then on Safety Resources at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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