CPSC recall 12-732, announced May 2, 2012, covers Exmark Quest 42" ZRT Riding Mowers (about 2,200 units). Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard. The notice cites 18 incident reports. Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Recall contact: call (800) 667-5296, or go to www.exmark.com/safety.aspx.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652.
Which products are included?
This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.
Confirm these details on the official CPSC noticeWhy it was recalled
Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
Incidents and injuries
Exmark has received 18 reports of incidents. No injuries have been reported.
Official remedy
Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.
Product and sales details
- Brand
- Exmark Quest
- Manufacturer
- Exmark Mfg. Co. Inc., of Beatrice, Neb.
- Product type
- Lawn mowers
- Recall number
- 12-732
- Units
- About 2,200
- Manufactured in
- United States
- Sold at / sales period
- Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400.
Exmark Quest 42" ZRT Riding Mowers
CPSC product type: Riding Lawn Mowers
Recall contact information
For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
