RecalledRecall 15-144Published

Viking Range Gas ranges

Viking Range Recalls Gas Ranges Due to Burn Hazard

Hazard
Burn
Units
About 52,000 units
Incidents
75 reports
Remedy
Repair

CPSC recall 15-144, announced May 21, 2015, covers Viking Range Gas ranges (about 52,000 units). The ranges' ovens can turn on by themselves, posing a burn hazard to consumers. The notice cites 75 incident reports. Consumers should immediately contact Viking Range to schedule a free in-home repair. Recall contact: call (877) 929-2581, or go to www.vikingrange.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel; which can be seen by removing the left front grate and burner bowl.

Which products are included?

Read the full CPSC product description and restrictions

This recall involves Viking Range freestanding gas ranges sold in stainless steel, black, white and 21 different colors and finishes. The ranges were sold in various surface configurations: All burners or burners with griddle and/or grill. The ranges are about 36 inches tall to the top of the side trim, 30, 36, 48 or 60 inches wide and 24.5 inches deep to the end of the side panel. The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel; which can be seen by removing the left front grate and burner bowl. Consumers should only search for the model and serial number when the range is not hot. Model and serial numbers beginning with the following are included in this recall: Model Numbers Serial Numbers VGIC306 All VGIC308 All VGIC366 All VGIC368 All VGIC486 All VGIC488 All VGIC530 All VGIC536 All VGCC530 From 040108 through 010313 VGCC536 From 110108 through 010913 VGCC548 From 020109 through 010913 VGCC560 From 050111 through 010313 VGSC530 From 063008 through 063014 VGSC536 From 113008 through 063014 VGSC548 From 030109 through 063014

Confirm these details on the official CPSC notice

Why it was recalled

The ranges' ovens can turn on by themselves, posing a burn hazard to consumers.

Incidents and injuries

Viking Range has received 75 reports of gas ranges turning on by themselves, including three reports of burns and four reports of property damage claims, with one claim resulting in a payment of $850.

Official remedy

Consumers should immediately contact Viking Range to schedule a free in-home repair. While waiting for a free repair, consumers can contact Viking Range for steps to avoid a burn injury.

Remedy type: Repair

Product and sales details

Manufacturer
Viking Range LLC, of Greenwood, Miss.
Product type
Ranges & stoves
Recall number
15-144
Units
About 52,000 in the U.S. and about 8,300 in Canada
Manufactured in
United States
Sold at / sales period
ABT, Ferguson, Morrison, Pacific Sales, PC Richard & Son and other stores nationwide from July 2007 through June 2014 for between $4,000 and $13,000.

Gas ranges

CPSC product type: Ranges and Ovens

Recall contact information

Viking Range toll-free at (877) 929-2581, from 8 a.m. to 5 p.m. ET Monday through Friday or www.vikingrange.com and click on Safety Recall Information at the bottom right of the homepage for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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