RecalledRecall 14-023Published

Viking built-in side-by-side refrigerator freezers with in-door dispensers

Viking Recalls Built-In Side-by-Side Refrigerator Freezers with In-Door Dispensers Due to Fire Hazard

Hazard
Fire
Units
About 750 units
Incidents
27 reports
Remedy
Repair

CPSC recall 14-023, announced November 19, 2013, covers Viking built-in side-by-side refrigerator freezers with in-door dispensers (about 750 units). Electrical connectors in the refrigerator freezer wiring harness can overheat, posing a fire hazard. The notice cites 27 incident reports. Consumers should immediately turn off and unplug the recalled refrigerator freezers and contact Viking to schedule a free, in-home repair. Recall contact: call (877) 266-1086, or go to www.vikingrange.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

The first six numbers in the serial number are the manufacture date of the unit in MM/DD/YY format.

Which products are included?

This recall involves Viking 42-inch and 48-inch built-in side-by-side refrigerator freezers with in-door water and ice dispensers. The recalled refrigerator freezers come in a variety of colors, stainless steel or a custom finish. They were manufactured between October 2012 and May 2013 and have the model numbers listed below. The first six numbers in the serial number are the manufacture date of the unit in MM/DD/YY format. Both sizes of refrigerator freezers have a serial number/date code range from 101712 through 052913. The model and serial numbers are located inside the refrigerators on a label on the ceiling behind the light housing. Size Model Numbers begin with Color/Finish 42-inch FDSB5421D Custom VCSB5421D Various colors 48-inch FDSB5481D Custom VCSB5481D Various colors

Confirm these details on the official CPSC notice

Why it was recalled

Electrical connectors in the refrigerator freezer wiring harness can overheat, posing a fire hazard.

Incidents and injuries

Viking has received 27 reports of electrical shorts and four fires. No injuries have been reported.

Official remedy

Consumers should immediately turn off and unplug the recalled refrigerator freezers and contact Viking to schedule a free, in-home repair.

Remedy type: Repair

Product and sales details

Manufacturer
Viking Range LLC, of Greenwood, Miss.
Product type
Refrigerators, Freezers
Recall number
14-023
Units
About 750
Manufactured in
United States
Sold at / sales period
Appliance and specialty stores nationwide from November 2012 through May 2013 for between $5,400 and $6,400.

Viking built-in side-by-side refrigerator freezers with in-door dispensers

CPSC product type: Refrigerators

Recall contact information

Viking toll-free at (877) 266-1086 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information on the bottom right side of the page.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.