CPSC recall 13-248, announced July 25, 2013, covers Viking built-in refrigerators with bottom freezers (about 31,000 units). The refrigerator's doors can detach, posing an injury hazard to consumers. The notice cites 39 incident reports and 12 injuries. Consumers should contact Viking immediately to schedule a free in-home repair. Recall contact: call (877) 546-0136, or go to www.vikingrange.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The first six numbers in the serial number range are the manufacture date of the unit in (mm)(dd)(yy).
Which products are included?
This recall involves Viking built-in 36-inch wide refrigerators with bottom freezers with models and serial numbers/date codes listed below. The model and serial numbers are located on the ceiling of the interior of the refrigerators. The first six numbers in the serial number range are the manufacture date of the unit in (mm)(dd)(yy). Model numbers starting with: Serial number/Date codes starting with: Designer Series DDBB363, DDBB536, DTBB363, 110105 - 081012 DFBB363, DFBB536, FDBB5361 Professional Series VCBB363, VCBB536, VCBB5361, 110105 - 080512 VIBB363, VIBB536
Confirm these details on the official CPSC noticeWhy it was recalled
The refrigerator's doors can detach, posing an injury hazard to consumers.
Incidents and injuries
Viking has received 39 reports of falling refrigerator doors, including 12 reports of injuries involving a fracture, bruises, strains and cuts, and 25 reports of minor property damage. The 39 new reports are in addition to 57 reports in the previous recall of doors detaching, including four reports of injuries involving bruises, broken toes/fingers, and strains.
Official remedy
Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.
Product and sales details
- Brand
- Viking built-in
- Manufacturer
- Viking Range LLC, of Greenwood, Miss.
- Product type
- Refrigerators, Freezers, Ranges & stoves
- Recall number
- 13-248
- Units
- About 31,000 (Viking refrigerators were previously recalled in 2009)
- Manufactured in
- United States
- Sold at / sales period
- Appliance and specialty stores nationwide from November 2005 through October 2012 for between $5,100 and $7,700.
Viking built-in refrigerators with bottom freezers
CPSC product type: Refrigerators
Recall contact information
Viking toll-free at (877) 546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
