RecalledRecall 14-752Published

Honda Siel Power Products Gas-powered generators

American Honda Recalls Gas-Powered Generators Due to Impact Hazard and Owner’s Manual Error (Recall Alert)

Hazard
Impact
Units
About 8,100 units
Incidents
Incidents reported
Remedy
Repair

CPSC recall 14-752, announced September 10, 2014, covers Honda Siel Power Products Gas-powered generators (about 8,100 units). The rear frame support can fail during lifting, posing an impact hazard. Consumers should immediately stop using the recalled generators and contact a Honda Power Equipment dealer to schedule a free repair of the rear frame support and replacement of the owner's manual. Recall contact: call (888) 888-3139, or go to www.powerequipment.honda.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

Additional identifying details

The full model name "EU7000isN AT" is on the UPC label near the fuel level indicator on the top of the generator.

Which products are included?

This recall involves the 2014 Honda gasoline-powered EU7000isN AT generator. The recalled model is a 7,000-watt generator. It is red with a black metal frame, folding handles and two wheels on the side opposite the handles. The generator measures about 33 1/2 inches long by 26 1/2 inches wide by 27 1/2 inches tall with the handles folded. "Honda," "FI" and "EU7000is" are printed on the side of the generator. "Honda" is also on the front of the generator above the control panel. The full model name "EU7000isN AT" is on the UPC label near the fuel level indicator on the top of the generator. Recalled generators have a serial number in the range EEJD-1000001 to EEJD 1006288. The serial number is on the inside of the side cover that is to the right of the control panel.

Confirm these details on the official CPSC notice

Why it was recalled

The rear frame support can fail during lifting, posing an impact hazard. The owner's manual can have missing or duplicated pages, which could cause consumers not to receive important operating or safety information.

Incidents and injuries

The firm has received two reports of incidents in Canada involving rear frame support failures. No injuries have been reported. The firm also received two reports of owner's manuals with errors.

Official remedy

Consumers should immediately stop using the recalled generators and contact a Honda Power Equipment dealer to schedule a free repair of the rear frame support and replacement of the owner's manual. American Honda is contacting all registered customers directly.

Remedy type: Repair

Product and sales details

Brand
Honda Siel Power Products
Manufacturer
Honda Siel Power Products Ltd., of India
Product type
Generators
Recall number
14-752
Units
About 8,100
Manufactured in
India
Sold at / sales period
Honda Power Equipment dealers nationwide from June 2014 through July 2014 for about $4,500.
Importer
American Honda Motor Co. Inc., of Torrance, Calif.

Gas-powered generators

CPSC product type: Portable Generators

Recall contact information

American Honda toll-free at (888) 888-3139 from 8:30 a.m. to 7 p.m. ET Monday through Friday or online at www.powerequipment.honda.com and click on Recalls and Updates under the heading Service and Support at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.