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Affected model numbers
EM4000SXEM5000SXK3EM6500SXK2The model number and serial numbers are located on the generator frame.
Why it was recalled
The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the batteries.
Incidents and injuries
None reported
Official remedy
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.
Product and sales details
- Manufacturer
- American Honda Motor Co. of Torrance, Calif.
- Recall number
- 11-744
- Units
- About 2,500
- Manufactured in
- China
- Sold at / sales period
- Honda power equipment dealers nationwide from January 2011 to March 2011 for between $2,250 and $2,890.
Portable Generator Battery
CPSC product type: Portable Generators
Recall contact information
For more information, contact American Honda between 8:30 a.m. and 5 p.m. ET Monday through Friday toll-free at (888) 888-3139 or visit the firm's website at www.hondapowerequipment.com/products/recalls
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.