CPSC recall 11-744, announced June 23, 2011, covers American Honda Portable Generator Battery (about 2,500 units). The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. The notice reports no incidents. American Honda is contacting consumers and giving them the correct label. Recall contact: call (888) 888-3139, or go to www.hondapowerequipment.com/products/recalls.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model number and serial numbers are located on the generator frame.
Which products are included?
Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected. The word Honda and the model numbers are located on the side of the generator. The battery is located above the wheel. The model number and serial numbers are located on the generator frame. The recalled serial numbers are: Model Number Serial Number EM4000SX EBRC-1000015 to 1000518 EM5000SXK3 EBMC-1000005 to 1001184 EM6500SXK2 EBJC-1000017 to 1000857
Confirm these details on the official CPSC noticeWhy it was recalled
The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the batteries.
Incidents and injuries
None reported
Official remedy
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.
Product and sales details
- Brand
- American Honda
- Manufacturer
- American Honda Motor Co. of Torrance, Calif.
- Product type
- Generators
- Recall number
- 11-744
- Units
- About 2,500
- Manufactured in
- China
- Sold at / sales period
- Honda power equipment dealers nationwide from January 2011 to March 2011 for between $2,250 and $2,890.
Portable Generator Battery
CPSC product type: Portable Generators
Recall contact information
For more information, contact American Honda between 8:30 a.m. and 5 p.m. ET Monday through Friday toll-free at (888) 888-3139 or visit the firm's website at www.hondapowerequipment.com/products/recalls
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
