Model number check

EM4000SX

Is EM4000SX recalled? Yes. Model number EM4000SX is listed in CPSC recall 11-744: American Honda Portable Generator Battery, announced June 23, 2011. Remedy: repair.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

Recall 11-744, published June 23, 2011

American Honda Portable Generator Battery

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

EM4000SX
Additional identifying details

The model number and serial numbers are located on the generator frame.

Which products are included?

Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected. The word Honda and the model numbers are located on the side of the generator. The battery is located above the wheel. The model number and serial numbers are located on the generator frame. The recalled serial numbers are: Model Number Serial Number EM4000SX EBRC-1000015 to 1000518 EM5000SXK3 EBMC-1000005 to 1001184 EM6500SXK2 EBJC-1000017 to 1000857

Confirm these details on the official CPSC notice

Why it was recalled

The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the batteries.

Official remedy

American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.

Remedy type: Repair

Recall published
June 23, 2011
Category
Generators
Units
About 2,500
Sold at / sales period
Honda power equipment dealers nationwide from January 2011 to March 2011 for between $2,250 and $2,890.

Other model numbers in this recall

Related recalls

Selected by shared brand or consumer-product category.