Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves JVC 42-inch, Emerald Series Full HD 1080P LED flat panel televisions, model EM42FTR and serial number beginning with "T".
Which products are included?
This recall involves JVC 42-inch, Emerald Series Full HD 1080P LED flat panel televisions, model EM42FTR and serial number beginning with "T". The flat panel televisions are black with "JVC" printed in the lower center of the television front. Model and serial numbers are located on the bottom left on the back of the television.
Confirm these details on the official CPSC noticeWhy it was recalled
The neck of the stand can crack and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.
Incidents and injuries
JVC has received 16 reports of cracked television stand necks. No injuries have been reported.
Official remedy
Consumers using the stand assembly (neck and base) should immediately detach it, place the television in a safe location and contact AmTRAN Video for a replacement stand neck. Consumers with wall-mounted televisions should request the replacement neck in case the stand assembly is needed for future use.
Product and sales details
- Brand
- AmTRAN Video
- Recall number
- 14-270
- Units
- About 27,000
- Manufactured in
- China
- Sold at / sales period
- BJ's Wholesale, Costco Wholesale, Sam's Club, Walmart, and other retail stores nationwide, online at Walmart.com, Costco.com, and other internet retailers from February 2014 through August 2014 for between $370 and $470.
- Importer
- AmTRAN Video Corporation, of Irvine, Calif.
JVC 42-inch flat panel televisions
CPSC product type: Televisions, Mounts, Guards & Antennas
Recall contact information
AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.jvc-tv.com and click on the Safety Notice tab at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.